Whether it’s a hospital or healthcare catering services delivered by our in-house brand or via popular high street brands, we provide delicious, healthy and nutritious food options for patients, residents, staff and visitors alike. All of our solutions are fully compliant with nutritional, dietetic and food safety industry standards.
We provide patient meals in a variety of service systems including cook freeze, cook chill and steam, and we create efficiencies through our electronic patient meal ordering system. This innovative approach allows us to capture accurate information for meal ordering and production schedules. As a result, we minimize your food waste and the resource required, maximize your cost savings and improve the customer experience at the same time. We also conduct comprehensive training programs for our people involved in the service of food at ward level.
In retail catering, our experience ranges from vending machines or coffee carts within an outpatients department, to full staff and visitor restaurant facilities with a wide-range of meals, snacks and beverages. Our retail offering is supported by active marketing plans including seasonal dish ideas, loyalty cards for staff, special offers, customer workshops, theme days and satisfaction surveys. These not only offer value, they give greater choice and are designed to increase patronage.
Today, more than ever, the commercial marketplace is highly competitive and rapidly evolving. It is therefore vitally important to regularly update the offer, develop the marketing strategy and objectively measure customer opinion, at every location.We can provide tailored catering consultancy to help you achieve these or to assist in other areas to develop your business.
We draw on experience from a variety of locations and industries to ensure we give the most up-to-date and relevant advice and support. Our consultants have worked with commercial operations including:
- Household-name high street cafes
- Leading food shops and takeaways
We can provide a wide range of services to support and develop your operation including:
- Strategic review and business plan development
- Sales, profit and loss analysis
- Food safety and health and safety auditing and training
- Purchasing analysis and supplier sourcing, negotiation and auditing
- Bid management and support
- Menu and food concept development
- Development of a marketing strategy including use of social networking and technology
- Project management and design support
- Customer profiling and market research
- Mystery shopper audits and future strategy development
This list is not exhaustive and we are flexible in our approach, so can adapt to fulfil your requirements